Frequently Asked Questions

Clear answers to common questions about Indiana title paperwork, packets,
notices, and next steps.

Not sure which service you need?

Start intake with your VIN and a short summary. We’ll confirm the best path quickly, no guessing.

Getting Started

Do I need all documents before I start?
To open an account you need all of our documents completed and signed. To start a job you only need a VIN and your service price.
We are business to business only. We work with towing companies, repair shops, storage facilities and dealerships across Indiana.
For now, yes. We are working on adding new states daily, and Ohio is next in line.

Services & Fit

Which service should I start with?
If you’re unsure, start intake and describe the situation. We’ll confirm the correct route quickly.
Based on your account preferences it will include certified notices sent, the forms filled out, and the news affidavit of advertisement. Some packets also include an auctioneer signature, and some will include electronic signatures once BMV approval comes through.
Certified notices sent, plus the form the BMV needs in order to file for the Certificate of Authority.

Process & Timelines

How does the process work overall?

Start intake → begin the approval process → enter the VIN → wait → print → sign and deliver to the BMV.

Mechanic’s lien packets take 46-53 days. Certificates of Authority are completed in about five minutes.
Towing companies only, but yes.
Missing information, incorrect paperwork, and unclear next steps. Our goal is to reduce preventable delays by organizing everything and making the next action obvious.
Yes. You will be reminded by email when your packet is completed.

Documents & Requirements

What information do you typically need to start?
Company information, contact information, the VIN, and your price of services.
Depending on the case: bill of sale, repair invoices, tow ticket, storage agreement, photos, and any relevant communications or receipts.
Contact your state representative in these situations.
Contact your state representative.
You can print out the physical inspection form and have it filled in before the packet is completed, so you stay efficient alongside us.

Payment & Support

How do I pay?
Submit money to the portal and it is applied as credits. $1 = 1 credit.
Yes. Payment comes first, and your forms are filled out in a timely manner after that.
Of course, though the instructions that come with your packet are clear.
Yes. Our process is built to be repeatable and organized for businesses handling ongoing vehicle situations.

Still unsure? Don't guess.

Start intake and we’ll confirm the right route based on your
exact situation.
Clear steps. Organized documentation. Less stress.

Helpful next steps

View All Services
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How It Works
See the step-by-step process from intake to submission.
Industries We Serve
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Contact / Start Intake
Ready to move forward? Start intake or call for quick guidance.

Ready to move forward with clarity?

Start intake and we’ll confirm the right path, or call for quick guidance.
Clear steps. Organized paperwork. Less stress.